Privacy Policy

This notice outlines how we collect, keep and use the information we hold on you and how you can contact us. What information do we collect? Typically, the data we hold is business contact data and could include all or some of the following; name, job title, email, business address and telephone number. We only collect information that is necessary, relevant and adequate for the purpose you are providing it for.

This data normally comes from an enquiry to use our services or from the processes of supplying our services to your organisation.

How do we use this information?

We use this information in our day to day operations to contact you or to discuss our services and also for information.

We will only process information that is necessary for the purpose for which it has been collected.

If we use your information to promote our business and services we will contact you and seek permission first.

How do we share this information?

Our data is held securely, and we do not sell or pass this information onto 3rd parties.

At CAP.CO – Creating Adventurous Places, we are committed to maintaining the trust and confidence of our visitors to our website. In particular, we want you to know that we will never sell, rent or trade email lists with other companies and businesses for marketing purposes.

How long do we keep your information for?

We will not hold your personal information in an identifiable format for any longer than is necessary.

How can I manage the information we hold about you?

You have the right as an individual to access the personal information we hold about you and make corrections if necessary.

Should you wish to confirm that we hold data on you, or view that personal data please contact hello@wearecapco.com

Or in writing to Creating Adventurous Places Ltd. Hall Farm, Barton Turf, Norwich, Norfolk, NR12 8AS

Further information

But just to be sure, in this Privacy Policy, we’ve provided lots of detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure. So feel free to have a read through it and ask us any questions at hello@wearecapco.com

Types of data we collect

Website Cookies

Our website uses cookies to collect information. This includes information about browsing behaviour of people who access our website. It also includes information about pages viewed and the customer journey around our website.

Google Analytics

When someone visits wearecapco.com we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mailing Lists

As part of the registration process for our e-newsletter, we collect personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check our records are right and to check every now and then that you’re happy and satisfied. We don’t rent or trade email lists with other organisations and businesses.

We use a third-party provider, Campaign Monitor, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see Campaign Monitor’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer at hello@wearecapco.com

Albacross

This is a service we use to allow us to see the IP addresses of our visitors, which can be used to identify the organisations who view our website. It is however completely anonymous and does not allow us to see any details about the individual within the organisation. You can see the Albacross Privacy Policy here.

Third Parties

We will not share your details with anyone outside of CAP.CO – Creating Adventurous Places and our working partners, such as our website service company.

Access to your Personal Information

Under GDPR, you have the right to access and amend any of their personal data that we hold about you. You are entitled to view, amend, or delete the personal information that we hold. Email your request to our data protection officer at hello@wearecapco.com

Changes to this Privacy Notice

We keep our privacy notice under regular review.

This privacy notice was last updated on 22 February 2022.